Wedding Cancellation Policy

When we accept a retainer fee for your wedding day, we remove that date from our availability calendar and do not accept any other bookings for that day – it is yours!

Most of our weddings are booked a year or more out from the wedding date. This means that if you cancel your wedding or change your date closer than a year from your date, it will probably be impossible for us to find another booking for the date we had set aside for you, resulting in a significant loss to our business. Consequently, retainer fees are not refundable under any circumstances, or for any reason.

If you cancel your wedding date for any reason, you must notify us in writing at least one week before the day of the wedding, or the entire contracted final balance is due.

In addition, if you cancel within two months of your wedding day, any payments made before the cancellation are not refundable. Payment must be made for any services already performed (engagement session, etc.).

If we agree to issue a refund for any payments made beyond the retainer, our policy is to issue refunds within 30 days of receiving notification of cancellation.

In the extremely rare event that we do issue a refund, we issue the refund only to the person who physically made the original payment to us. So, for example, if the bride pays for the retainer with her own credit card, the refund can only be issued to her – not to the groom, the groom’s parents, or anyone else. Similarly, if the groom’s parents and bride’s parents each write a check for half of the amount, then half the refund will go to the groom’s parents and half to the bride’s parents. In other words, refunds always go to the person who actually made the payment to us, regardless of the source of the funding.

In general, we purposely keep our retainer fee large enough so that people take it seriously, but small enough that it’s not going to cause you financial ruin if you must cancel your wedding for some reason. If you are planning a wedding and are concerned about the possibility of loss of retainers paid to your photographer, venue, caterer, limo service, DJ, florist, etc. — you may wish to investigate the option of purchasing wedding insurance.

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New Wedding Books

We finished two books this week — Susan and Jonathan’s, and Anna and Scott’s. We always feel a huge sense of accomplishment when we finish a book — it’s one of the last steps in finishing a couple’s wedding photography, and each one is a unique and different document of their wedding day. You can see Susan and Jonathan’s book here, and Anna and Scott’s book here.

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In case you’re wondering what our process is for making books, here’s what we’ve been doing lately: After the wedding photo previews have been delivered to the bride and groom (either in an online gallery, or in printed form), we ask them to pick their favorite pictures. Perhaps more importantly, we ask them to pick the pictures they never want to see again!

Then we design and lay out the book, carefully matching the mood and style to what we felt when we were at the wedding. This is one of the reasons we do all our book layouts ourselves — even though we could hire a talented intern or send the book off to a book layout company, they would really have no idea what happened at YOUR wedding, and that critical element of emotional connection to the photographs would be lost.

Once we’ve finished the book layout, we post a copy of the two-page spreads online for the couple’s approval. At that point, they can make any changes they like — usually couples ask for a few substitutions — some more than others, but whatever they ask for, we do!

After that, we send the book to the printers, which typically takes around 4 to 6 weeks.

Bride’s Choice Albums

A major part of the cost of an album is the time it takes to design and lay it out. To reduce this cost, and to give bride’s who know exactly what they want, we’ve recently introduced the Bride’s Choice Album. The Bride’s Choice is a coffee-table book similar to our regular books, except that there is one image per page. You pick the images, we put them in the book in the order you request, and send it off to the printer. We do these books in the largest size available — 13″ x 11″ inches, on premium paper. Prices range from $399 for a 100 page book, to $699 for a gorgeous 160 page book. And if that’s not enough, we can usually turn these books around MUCH faster than our standard coffeetable book — you can typically have them in a few weeks, rather than months after your wedding.

Blast from the past – David Sedaris of Korn

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Drummer David Sedaris of Korn. I was standing in the photo pit at SPAC, chatting with the security crew before the show started,
when David stepped out to look out over the crowd. I literally had two seconds to pull my camera up and get the shot before he turned 
away and disappeared backstage. Photo Copyright © Paul Grupp. All rights reserved.